Quality Assurance (17)

The QAD conducted a series of awareness session for Business, IT and ELC students in order to inform them of the importance of QA and in order to prepare them for the upcoming OAAA audit 2020. These awareness sessions were conducted on September and October.

The awareness sessions oriented the students on OAAA audit, policies related to students, the quality audit in 2013 outcomes, the actions taken following the audit, the importance of QA to students and the college. Several other issues related to QA were also discussed.

This awareness session was conducted by QA officers Dr. Abdulsalam Al-Manthari and Ms. Basma Al-Alawi. 

Dean of the College, Dr. Hamdan Al-Manthari graced the sessions and emphasized the importance of student engagement and being aware of QA and the OAAA Audit. Students actively interacted with the College Dean and with QAD officers during the sessions. Mentimeter was used to get feedback from students and it showed that 90% of students benefited from the sessions and believe that future awareness sessions should be conducted.

QAD will continue conducting awareness sessions for all College students and staff in order to increase their awareness of QA and increase their preparedness for the OAAA audit.

Monday, 09 December 2019 00:00 Written by in Quality Assurance

 The Ministry of Manpower organised a 3-days workshop for the Colleges of Technology from 4 to 6 September 2019 in the Higher College of Technology at Muscat. The workshop involved staff members from the seven Colleges of Technology: Higher College of Technology, Ibri College of Technology, Shinas College of Technology, Salalah College of Technology, Nizwa College of Technology, Al Musanna College of Technology and Ibra College of Technology. In addition to staff from the Colleges of Technology, staff from the Ministry of Manpower attended the workshop. 

This workshop, which was conducted by strategic planning and balanced scorecard experts, aimed at developing strategic and operation plans for the colleges of technology based on balanced scorecard. This interactive workshop will be followed by individual workshops conducted in college of technology.  

The workshop participants from Ibri College of Technology were the College Dean, Dr. Hamdan Al-Manthari, the Assistant Dean for Administrative and Financial Affairs, Mr. Rashid Al-Hinai, Head of IT Department, Dr. Dhuhai Al-Shukaili, Ms. Heba Qurashi, Dr. Abdulsalam Al-Manthari and Dr. Abdulrahman Al-Ismaili.  

The workshop was interactive and practical. In the first day, the workshop focused on strategic planning, selecting and prioritizing objectives, building strategy maps, showing relationships between strategic objectives and defining strategic objectives. The second day was about process identification and linkages and ontology, KPIs and target development. In the third day, the workshop focused on strategic initiatives and operational planning. Each college had the opportunity to discuss their strategic plans with the instructors and all inquiries were answered.  

Ibri College of Technology staff planned to conduct training for all departments and centres at the College in order to develop the College SP and OP based on balanced scorecard. Each individual department will develop a Strategic Plan and an Operational Plan based on the balanced scorecard workshops conducted.  

On September 22, Ibri College of Technology Strategic and Operational Plans will be reviewed by the experts. In this review, strategic objectives, definitions, priorities, strategy maps, process linkage, strategic linkages, strategic initiatives, KPIs and operational plans will be reviewed. Based on this review, Ibri College of Technology will plan for the next steps that need to be followed. 

Monday, 09 December 2019 00:00 Written by in Quality Assurance

 

The Quality Assurance Department conducted the Second Gala at the Ibri College of Technology on Tuesday 01 of October 2019 at 12:00 pm at the VIP Room involving staff from all departments and centres. The purpose of the second ISAA Gala was to equip the staff with the required awareness of quality assurance and the OAAA accreditation. 

Dr. Hamdan Al-Manthari welcomed the staff and gave an orientation on the essence of QA and accreditation process. He motivated the staff and encouraged them to take part actively in all QA related activities.  

Ms Heba, QAD Head, welcomed the audience and gave an overview of the event. 

Mr. Abdullah Al Shukeili talked about the positive feedback received from the ministry on ISAA V.4 and he thanked and appreciated the members of the team as this results was attributed to their committed work. He asked the staff to continue working on ISAA V.5 based on the comments received from QD from the Ministry of Manpower.

After, that Mr. Waseem presented a very interactive talk that focused on Standard 6. In addition to that he oriented the staff on the importance of the OAAA accreditation. Moreover, he provided additional information about the key documents with respect to QA e.g, ISAA, ISAM, QAM and policies and where to find them.

In conclusion, the event was informative and interactive. The majority of College staff attended the event and gave their valuable feedback on the event. The feedback showed that there was very positive feedback from staff on the event and they requested for more similar events in the future. Other sessions will be held regularly to raise the awareness among the stakeholders.

 

 

Monday, 09 December 2019 00:00 Written by in Quality Assurance

The Quality Assurance Department conducted the Second ISAA Gala session 2 at Ibri College of Technology on Tuesday, 29 of October 2019 at 12:00 pm at the Multipurpose Hall with staff from all departments and centres.  Dr. Hamdan Al-Manthari, College Dean and QAD Chair; Mr Rashid Al-Hinai, ADAFA; Dr Hafedh Al-Rahbi, ADAA; Ms Heba Qureshi, QAD Head; Mr Omar Al-Balushi, Business Studies Department Head; Dr Duhai Al-Shukeily, IT Department Head and QAD Officers attended. 

Dr. Hamdan Al-Manthari welcomed the staff. Then, Dr Duhai Al-Shukeily, Standard 4 Chair, briefed them about Standard 4: Research and Consultancy.  

Mr Jabez Syam, Standard 4 EAT Lead, explained his presentation on Standard 4. He expounded the ISAA structure for CoTs, standard 4 criteria and their respective writers. 

Dr. Laly Antoney, IP policy co-developer, gave a brief orientation on Awareness on IP Policy. 

Ms Heba Qureshi informed the attendees about the OAAA workshop and shared what she and the rest of the team learned. She also mentioned that OAAA and other HEIs regarded IbriCT as a very promising CoT based on the excellent presentation they made on the task given to them. 

After the learning sharing, the most awaited quiz was conducted. Ms Heba, the quizmaster, requested each D/C to nominate one representative.  The following were the D/C nominated representatives:

1. Dr Rehna Jameela – Engineering Department

2. Ms Naga Raja Kumari – English Language Centre

3. Ms Buthaina Al-Marshoodi – Educational Technology Centre

4. Dr Mohammed Abed – Business Studies Department

5. Ms Fatma Al-Ghassani – Registration Department

6. Ms Saada Al-Shukri – Human Resources Department

7. Mr Shaik Asif Basha – Information Technology Department 

The quizmaster explained the mechanics of the quiz. Questions were focused not only on Standard 4 but on ISAA as well. Each contestant was given 40 seconds to answer the question. If no answer or if the answer is wrong, the next contestant gets the chance to give the correct answer.  The staff from each D/C were also allowed to coach their representative. Scorers were Dr Shaik Mastan and Dr Ansarul Haque, QAD officers and timekeeper was Mr Erick Oandasan, ETC staff. 

After the quiz, Dr Hafedh Al-Rahbi and Ms Heba Qureshi distributed the prizes and certificates.  

Quiz winners, namely Ms Fatma Al-Ghassani, first placer, Ms Naga Raja, second placer and Dr Mohammed Abed, third placer, received exciting prizes. The quiz was not only a test of knowledge but also a promotion of camaraderie among D/C staff. 

Certificate of recognition was awarded to Dr Pugalarasu Rajan, ISAA Gala 1 speaker; Mr Wasim Raja, ISAA GALA 2 session 1 speaker; Dr Duhai Al-Shukeily, IP Policy developer and Dr Laly Antoney, IP Policy co-developer. 

As a final point, Dr Abdulsalam Al-Mantahari, event anchor, requested the audience to give their feedback through Mentimeter. The result shows that 95% of the staff learned from and enjoyed the session. They even requested for more similar interesting and helpful events in the future. Other sessions will be held regularly to elevate awareness among stakeholders.   

The session ended at 2 PM.

 

Monday, 09 December 2019 00:00 Written by in Quality Assurance

The Performance Enhancement Team (PET), under the supervision of Dr Abdulhakim Al-Ismaili, Director General of Technical Education, selected Ms Heba Al-Qureshi, QAD Head, Dr Abdulsalam Al-Manthari, QAD officer and Dr Abdulrahman Al-Ismaili, Business Studies Department Head and QAD officer, to become their members and to help them in the facilitation of workshops to be conducted to other CoTs.

The decision was made because IbriCt has been very engaged in the accreditation process. Accordingly, IbriCt's accreditation experiences could be shared with other CoTs and would aid and inspire them in preparation for the accreditation of their own colleges.

To create awareness on ISAA Writing and Review for Al Musana College of Technology staff, a two-day workshop was conducted by the PET from 13-14 November 2019 at Al Musana College of Technology.

Dr Hamdan Al-Manthari, Dean and QAD Chair, Ms Heba Al-Qureshi, Dr Abdulsalam Al-Manthari and Dr Abdulrahman Al-Ismaili, IbriCT PET facilitators  and Dr Michelle Inciso-Mendoza, QAD officer, participated in the event.

Activities on the first day were divided into three parts:

First part: a) Presentation on ADRI model b) Team-building activity c) Practical session on statement areas and d) Feedback session in groups.

Second part: a) Practical session on ADRI template and b) Feedback session in groups.

Third part: a) Practical session on ADRI case study and b) Feedback session in groups.

Activities on the second day were divided into two parts:

First part: a) Narrative writing b) Team building activity and c) Practical session on ADRI case study and narrative writing.

Second part: a) Mock review session b) Feedback session in groups and c) Conclusion and moving forward.

The last day of the workshop concluded by sharing the learnings that were gained from the workshop by the participants and by showing a video which summarizes the two-day workshop.

 

Monday, 09 December 2019 00:00 Written by in Quality Assurance

Technical experts from Bahwan CyberTek gave a proposal to IbriCT on the use of their software 'DropThought' to help the College improve its process of conducting surveys or capturing any feedback.

QAD arranged a meeting with the experts from Bahwan CyberTek on Tuesday, 22 October 2019 at the VIP Room to orient the staff about this software. Dr Hamdan Al Manthari, College Dean and QAD Chair, Mr Rashid Al-Hinai, ADAFA; Ms Heba Qureshi, QAD Head; Mr Omar Al-Balushi, Business Studies Department Head; Mr Abdullah Al-Shukeily, ETC Head; Mr Nasser Al-Shammakhi, Engineering Department Head; Ms Moza Al-Balushi, Registration Department Head; Dr Maryam Al-Ghafri, ELC HoS; Dr Sultan Al-Ghafri, ELC HoS; Research Team; Self-appraisal Technical Team and QAD Officers attended.

Mr Rashid Al-Hinai, ADAFA, welcomed Mr Tahir and Mr Satya, the Bahwan CyberTek delegates.

Mr Tahir started his presentation by describing the DropThought key features, such as any-channel feedback collection across touch points, text analytics, easy and instant identification of what is working and what is not and its way of enhancing every aspect of the classroom. Moreover, he enumerated what sets DropThought apart, reasons why students love it and their experience journey. 

Dr Hamdan Al-Manthari requested the staff to see its features and check if it fits what the College requires. 

Ms Heba Qureshi, QAD Head, thanked the Bahwan CyberTek delegates for orienting the college regarding the software.

Dr Abdulsalam Al-Manthari, QAD Officer, asked the attendees to answer survey questions regarding the software through Mentimeter. The results show that speakers are good at explaining the features of the software, but staff need to understand better how the software could address college survey and data collection needs.

On 26 October 2019, the College decided not to use the DropThought software presented and suggested by Bahwan Cybertek, but instead to develop its own software on Staff Development Management System. 

 

Monday, 09 December 2019 00:00 Written by in Quality Assurance

The QAD conducted an awareness session for IT students in order to inform them of the importance of QA and in order to prepare them for the upcoming OAAA audit 2020 on Tuesday 24 September 2019 in the VIP Room.

The awareness sessions oriented the students on OAAA audit, policies related to students, the quality audit in 2013 outcomes, the actions taken following the audit, the importance of QA to students and the college. Several other issues related to QA were also discussed.

This awareness session was conducted by QA officers Dr. Abdulsalam Al-Manthari and Ms. Basma Al-Alawi. 

Dean of the College, Dr. Hamdan Al-Manthari graced the session and emphasized the importance of student engagement and being aware of QA and the OAAA Audit. Students actively interacted with the College Dean and with QAD officers during the session. Mentimeter was used to get feedback from students and it showed that 90% of students benefited from the sessions and believe that future awareness sessions should be conducted.

QAD will continue conducting awareness sessions for all College students and staff in order to increase their awareness of QA and increase their preparedness for the OAAA audit.

 

Monday, 09 December 2019 00:00 Written by in Quality Assurance

QAD staff at IbriCT, Ms. Heba Qurashi, Dr. Abdulsalam Al-Manthari and Dr. Abdulrahman Al-Ismaili, attended ISA Training Workshop in the Omani Academic Accreditation Authority (OAAA) in Muscat on Wednesday 23 October 2019 from 8:00 to 2:45. This workshop was delivered by OAAA experts to staff from eight Higher Education Institutions (HEIs):

  1. Ibri College of Technology
  2. Higher College of Technology
  3. Nizwa College of Technology
  4. Shinas College of Technology
  5. Ibra College of Technology
  6. Al Musanna College of Technology
  7. Salalah College of Technology
  8. National University of Science and Technology 

The workshop included many interactive sessions related to ISAM, ISAA, Accreditation and the Accreditation Visit.  

The first workshop was delivered by Dr Khalid Al Muharrami about the aims of the training workshop and the role of OAAA in Institutional Accreditation. He also discussed the expected outcomes of the workshop and the schedule of the sessions. In this session, the accreditation system, the aims of the ISA, and differences between Institutional Quality Audit (IQA) and Institutional Standards Assessment (ISA) were discussed. 

In the second session, Ms Jenny Walker talked about institutional standards assessment process, timeline and ISAM. She also talked about the purpose of ISA, different stages of ISA, methods of rating against criteria and standards and method of reaching accreditation outcome. The workshop highlighted the different parts of ISAM and how HEIs can use it. 

In the third session, Dr Khalid Al Muharrami discussed how to complete Institutional Standards Assessment Application (ISAA) and how to rate criteria and standards. HE talked about key ISA stages and the steps taken to reach the accreditation outcome. 

The fourth session was delivered by Ms Susan Trevor about methods of analysis and using ADRI as an analytical tool to support self-assessment. This session included discussion on how to complete ISAA and how to apply ISA rating system to rate criteria and standards appropriately. 

Ms. Susan Trevor-Roper conducted the fifth session, which was a workshop activity about preparing commentary to support ratings and types of evidence to include when preparing ISAA. The session also included discussion on preparing commentary to support rating sand deciding on what evidence to include. IbriCT staff prepared a presentation about a criterion and presented it in front of OAAA and attendees. Positive feedback was received and the OAAA appreciated the presentation given by Ibri College. 

The last session was about preparing for a successful ISA visit. This session was delivered by Ms. Jenny Walker. In this session attendees learned about ISA interview requirements and protocols. The presenter also talked about logistic and support services that need to be provided to the panel during the visit. 

The OAAA experts appreciated the active and informed participation and engagement of IbriCT staff. They also appreciated the commitment of the College to the ISA process. IbriCT actively took part in the question/answer session and their answers were entertained. At the end of the workshop, trainers and attendees took a group photo. 

 

Monday, 09 December 2019 00:00 Written by in Quality Assurance

To continue the innovative way of creating awareness on quality assurance, Quality Assurance Department decided to open seven QAD Shop branches.

On Thursday, 17 October 2019, QAD provided QAD shop materials like notebooks, brochures, progress steps, coffee shop and roller stand posters to all QACs in preparation for the scheduled inauguration today, 21 October from 9.30 AM to 12.50 PM. Each QAD shop branch opening was timed for 20 minutes.

The schedule for D/C was as follows*:

SN

D/C

HoD/HoC/HoS

QAC

Time

1

English Language Center

Dr Sultan Al Ghafri and Dr Maryam Al Ghafri

Ms Zara Arab

09.30 AM-09.50 AM

2

Information Technology

Dr Duhai Al-Shukaili

 Ms Iman Al Jassasi

10.00 AM-10.20 AM

3

Educational Technology Center

Mr Abdullah Al-Shukeily and Mr Said Al Manthari

Mr Roderick Oandasan

10.30 AM-10.50 AM

4

Administration and Human Resources

Mr Rashid Al Hinai

Ms Saada Al Shukri

11.00 AM-11.20 AM

5

Registration Department

Ms Moza Al Balushi

 

11.30 AM-11.50 AM

6

Business Studies

Mr Omar Al-Balushi

Dr Surendar Vaddepalli

12.00 PM-12.20 PM

7

Engineering Department

Mr Nasser Al Shammakhi

Mr Sreenivas Naik

12.30PM-12.50 PM

*Some of the names mentioned were not present; however, they sent proxies as their representatives.

The event was officially opened with the ribbon-cutting ceremony led by Dr Hamdan Al-Manthari, Dean of IbriCT and QAD Chair, together with the respective HoD/HoSs, QACs, QAD Officers and D/C staff. 

Dean thanked each HoD/HoS for assembling the D/C QAD Shop branch. He requested them to assign staff as shopkeepers so as to serve the main purpose of the shop, which was to create awareness on quality assurance among stakeholders. He also added that quality assurance was a collective effort; therefore, team work was indispensable.

Each D/C QAD Shop branch was assembled beyond what was expected. For example, IT Department presented their brochures in a packet with a free chocolate as a motivational element. 

Meanwhile, from the ETC, Mr Roderick Oandasan, QAC, informed the team about his discovery that IbriCT is the first HEI in the world who had a QAD Shop Inauguration. He used laminated charts to show how he researched about his finding. The audience listened to him with great interest. 

On the other hand, the Administration and Human Resources Department prepared tea while the Registration Department, aside from offering chocolates, they also had flowers on the table.

Creative ideas were also solicited from different D/Cs, like Dr Sultan’s suggestion to have brochures also about their concerned standard to promote more awareness. This idea was welcomed by QAD Chair and Ms Heba Qureshi, QAD Head.

QAD Head relayed Dr Sultan’s suggestion to the rest of D/Cs and also requested additional creative contributions from them. However, the drafts must be reviewed first by QAD.

Ms Moza Al-Balushi, HoD Registration Department and Ms Basma Al-Alawi, QAC Officer, suggested having also brochures in Arabic so that other stakeholders like admin staff, parents, and other visitors would understand better the information. QAD Head responded by requesting them to help QAD in translating the brochures to Arabic.

D/C QAD Shop branch inauguration ended with a group photo session.

Engineering Department Information Technology Department 
Business Studies Department English Language Centre 
Registration Department Student's Affairs and Human Resource
 
Educational Technologies Centre  
Monday, 09 December 2019 00:00 Written by in Quality Assurance

As part of continuous efforts to enhance the quality of work at IbriCT, QAD practices review of its activities and performance of the QAD staff on weekly basis. QAD Chair approved QAD annual plan for A.Y 2019-2020 on 8 September.2019. Every officer at QAD prepared an individual plan linked with the annual plan of QAD. These plans list all the tasks that should be accomplished in the A.Y. 2019-2020. These plans serve as a planning and a tracking tool to ensure timely and appropriate preparation for OAAA accreditation along with regular QA activities and functions at department and centers.

QAD assigned ambassadors to all departments and centers at IbriCT to provide additional and constant support in all QA related tasks. The following QA officers were assigned to be ambassadors different D/Cs:

  • Dr. Abdulrahman Al-Ismaili – QA ambassador for IT Department
  • Dr. Shaik Mastan – QA ambassador for Engineering Department
  • Dr. Abdulsalam Almanthari – QA ambassador for Business Department
  • Dr. Ansarul Haque – QA ambassador for ETC
  • Ms. Basma Al-Alawi – QA ambassador for Student Affairs Department and Administrative and Financial Affairs Department

QAD ambassadors to D/Cs submit weekly plan reports and weekly achievement reports to ensure that all tasks assigned are completed. They conduct weekly meeting with D/Cs to make sure that QA work is progressing smoothly and to spread the QA culture among all staff at IbriCT. In addition to weekly progress plans and weekly progress reports, QAD organizes meetings to discuss performance and monitor the progress made in its annual plan. QAD ambassadors/officers provide weekly progress reports to QAD Head. QAD Head reviews the performance reports and consolidates them as progress reports of QAD Officers. As per the results of the performance, star of the month is identified. This consolidated report is presented to the dean on Saturday meetings. In the same meeting the tasks accomplished and the tasks due are discussed.

As a result of QAD meetings the following QAD officers are announced as star of the month for semester 1:

Months

Star of the Month

Meeting Dates

September

Dr. Abdulsalam Al-Manthari

Saturday 5 October 2019

October

Dr. Ansar

Thursday 7 November 2019

November

Dr. Shaik Mastan

Thursday 5 December 2019

Dr. Hamdan Al-Manthari always appreciates the efforts of QAD and encourages its approach of self-review. QAD will retain this practice for the enhancement of QA as a culture.

 

Monday, 09 December 2019 00:00 Written by in Quality Assurance
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